Support

Help each other create new and amazing sailing areas.

Support

Postby tonyblack » Fri 22 Aug 2008 - 11:31

Hi
Having ordered, paid for and downloaded Sail Simulator 4.2 Plus from the Stentec Online shop I found that I appeared to be missing the Scenery Designer Toolkit. I have to date sent three emails to support@stentec.com requesting clarification on this and have yet recieved not a single reply.
Could someone please respond to my request for help before I loose faith in your ability to support your products.
Regards,
Tony Black
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Re: Support

Postby Barry » Fri 22 Aug 2008 - 12:09

Hello Tony....... just to mention if using Vista the Scenery Designer will not open with Vista but OK if you are using Windows XP, etc.

Apparently it can't be fixed to make compatible to Vista when I enquired.

Can't help with Scenery Designer Download as mine was on disc when bought.
Perhaps the Scenery Designer needs downloading seperately as it's a seperate install on disc?

Barry
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Re: Support

Postby tonyblack » Fri 29 Aug 2008 - 14:41

This issue has now been dealt with. An additional download link and key (that were missing from my original confirmation email) has been sent to me and I am now using the scenery designer (on an XP PC).
tonyblack
 
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Joined: Tue 19 Aug 2008 - 22:43

Re: Support

Postby shumila » Fri 16 Jan 2015 - 19:14

You could try to make new maps for Sail Simulator 4.2 and Motorboat Simulator on a computer with Windows 98/2000/XP installed on it.
sara
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